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Information about Novel Coronavirus

American Outcomes Management is closely monitoring the 2019 Novel Coronavirus (COVID-19) and our top priority is the safety and service of our patients, customers, and staff. We encourage everyone to follow the guidance provided by local health authorities, the U.S. Centers for Disease Control and Prevention and the World Health Organization. Learn More

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Patient Care Management

The Role of the AOM Patient Care Manager

American Outcomes Management (AOM) ensures individualized and quality healthcare with patient care management. Each patient is assigned a dedicated clinical and operational team who is responsible for assuring the quality and cost-effectiveness of the patient's care needs. The team is lead by a patient care manager who is responsible for coordinating all of the patient's services from admission to discharge.

The patient care manager communicates on a regular basis with the patient, physician, pharmacist and other members of the healthcare team. Patient care management coordinators also contact the case managers to keep them apprised of the patient's clinical condition and ongoing care needs and to obtain the necessary authorizations for service. AOM's patient care management allows us to provide the patient and his or her family with superior, cost-effective and customized care for a better quality of life.

For more information on patient care management from AOM, or to find out if home infusion therapy is right for you or your loved-one, please visit our Home Infusion FAQs or contact us at 1-800-746-9089. Press zero to speak to an AOM staff member 9am-5pm, Monday through Friday. We will be happy to answer all of your questions about patient care management.

If you are a physician and would like to refer a patient to AOM for home infusion therapy, or to learn more about our patient care management, please contact us at 1-800-746-9089.